Indeed, communication through email, text messaging, instant messaging and even budding tools like social networking have been among the most profound effects of technology on every area of business. However, while technology did make business communications faster and easier, it has also made, at times, communication more distracting and less clear.
Examine the positive and negative effects of technology on communication, as it pertains to your business goals. Speed and Efficiency Being able to reach customers, co-workers and vendors quickly helps improve the efficiency of any business operation.
Mobile technology makes it easy to get or to keep contact information in a mobile device. You can reach out with questions or updates from anywhere. Lack of Relationship Building Technology has reduced the amount of face-to-face interaction or the number of actual telephone conversations that people have.
It is much easier to send a quick text rather than to engage in a phone call. Relationships are built when a business knows its customer and discovers opportunities to serve them more effectively through personal interactions. Communication Log Technology has made it easy to keep extended communication logs.
Emails and texts are easily tracked to confirm what was discussed in previous correspondence. Even phone conversations can be recorded and logged in digital formats through customer retention management software. Whether to quickly review what was discussed or to keep a legal record of correspondence, technology has made logging communications much easier.
Informal Communication Traditional written correspondence such as letters via postal mail is usually more professional in format and tone. Email and texting have reduced the standard level of professionalism in some instances.
This can become a problem if clients feel that the informal nature is actually a reflection of actual capability. Professionalism suggests whether a company is capable of doing the job it was hired for.
For example, if an employee addresses a customer in an email, "Hey Linda," this simple informal salutation may be perceived as too casual or perhaps even unprofessional by some. If the body of the email uses slang or improper grammar, the reader might delete the email before finishing it.
Mobile Workers Technology has transformed the workforce into a mobile workforce. This means that people can work from home or from anywhere in the world, and can collaborate with team members via cell phones, internet resources or video conferencing.
This creates employees who are more productive and happier, and who have greater flexibility in work hours and their location. Mobile workers can access all relevant forms, information and company materials in exactly in the same way as in-office employees.Jun 28, · Indeed, communication through email, text messaging, instant messaging and even budding tools like social networking have been among the most profound effects of .
Technology in: textile industry, communication, transportation New ways of living Development of medicines, vaccines, and healthy hospitals.
Understand why Britain was the starting point for the Industrial Revolution. Population growth Describe the impact of new technology on industry, transportation, and communication. According to OpposingViews, technology reduces communication costs, improves the speed of information exchange, allows communication in diverse formats, promotes the sharing of ideas and causes security concerns.
Late 20th and early 21st century technologies that have greatly affected communication. Transportation and Communication in the Industrial Revolution In the ’s, England’s modes of transportation were atrocious.
They needed to be improved for anything to happen about its economy. Technology has revolutionized the way people communicate, linking humans in a real-time network across the globe. However, technology has also changed communication in many ways, and some of them are not for the better.
Impact of Technology and Improved Transportation of Information Today, we are in the midst of a continuing technological communications revolution that is unprecedented in world history.